Specialist Business Management Programs

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Specialist Business Management Programs:

No. Course Name Summary
1. 21st Century Revolutionary Leadership Sharpening the Leadership Philosophy in Emerging Leaders
2. A Masterclass in Exceptional Communication How to Create Passion and Inspire and Influence at all Levels to Achieve High Performance and Optimal Results
3. Adaptable Leadership for Team and Business Success Enhancing your 4 Pillars of EQ, Skills, and Strategic Management & Planning
4. Budgeting and Feasibility Study Fundamentals Capital Budgeting Analysis and Feasibility studies help project managers evaluate how we invest in capital assets, i.e. assets that provide cash flow benefits for more than one year. We are trying to answer the following question: Will the future benefits of this project be large enough to justify the investment given the risk involved?
5. Building and Developing an Exceptional Team Creating and Igniting Passion and Team Potential
6. Business Communications and Writing Skills Social Intelligence is a necessary skill for effective communication. Possessing high social intelligence helps you manage impulses, communicate with others effectively, manage change well, solve problems, build rapport, have empathy, and remain optimistic in the face of adversity.
7. Creative Thinking & Problem Solving and Decision Making  
8. Creative Thinking & Problem Solving  
9. Customer – Guest Service Customer/Guest Service refers to the support and assistance provided by a company to individuals who purchase its products or services. This includes addressing inquiries, resolving complaints, and ensuring that the overall experience meets or exceeds customer expectations. In the hospitality industry, guest service extends to creating memorable experiences for guests through personalized attention and thoughtful touches that enhance their stay.
10. Customer Relationship Management Customer Relationship Management (CRM) encompasses a wide range of practices, strategies, and technologies that businesses use to manage and analyze customer interactions and data throughout the customer lifecycle. The primary goal of CRM is to improve business relationships with customers, assisting in customer retention and driving sales growth. This is achieved by understanding customer needs, behaviors, and preferences, and responding to them effectively.
11. Design Thinking Design Thinking is a human-centered approach to problem-solving that empowers organizations to create innovative solutions by empathizing with end-users, challenging assumptions, and iterating rapidly
12. Emotional Intelligence (EQ) Leadership Psychology of Leadership
13. Enhancing and Exceeding Operational Performance and Productivity Achieving the best results and deliverables with increased performance
14. Excellence Customer Service & Communication Skills Excellence in Customer Service & Communication is about adopting a customer-centric approach where every aspect of the customer journey is designed to provide superior service and clear, empathetic communication. This goes beyond basic courtesy; it encompasses proactive problem-solving, personalized attention, and the ability to connect with customers on an emotional level.
15. Exceptional Project Management Skills Best Processes, Practices and Methods in Project Management
16. Exceptional Training Coordinators and Administrator Skills Developing Planning, Measurement of L&D, and how to Achieve the Best Learning Experience and Feedback
17. Finance and Budgeting for Non-Financial Managers  A manager’s performance is measured by how effectively they oversee departmental budgets. To succeed as a non-financial manager, knowledge of basic financial principles and the budgeting process is critical.
18. High Impact Leadership and Strategic Management Convergence of Leadership, Communication, Critical & Strategic Thinking
19. HR and L&D Bespoke Programme It support the development of essential HR and Learning & Development skills and knowledge, adding value to your people practice and enhancing the employee experience.
20. Internal Consultancy Including Influencing Skills Developing Key Client Relationships & Organizational Improvement
21. Leading Creativity and Innovation Embracing Modern Day Leadership Thinking for Effective Change and Strategic Management
22. Masterclass in Leadership and Management Improved Management through Leading-Edge Strategies
23. Measuring & Maximizing ROI in Learning & Development Managing the Best Returns of Investment in Organizational Performance and Development
24. Personal Development and Work Ethics The synergy between personal development and work ethics is crucial for fostering a positive organizational culture and achieving individual goals. By investing in personal growth, individuals not only enhance their capabilities but also cultivate qualities such as reliability, accountability, and integrity—core tenets of strong work ethics. These attributes not only bolster professional reputation but also contribute to a harmonious work environment where trust and collaboration thrive.
25. Personal Effectiveness, Persuasiveness, and Influencing Skills How to be an Exceptional Leader and Communicator
26. Planning & Organizing Skills Effective planning and organizing allow individuals to anticipate potential challenges, set clear goals, and develop actionable strategies to reach those goals. By prioritizing tasks and managing time wisely, one can ensure that important activities are completed on time and to a high standard. In a professional setting, these skills are essential for project management, team coordination, and ensuring that all resources are utilized effectively.
27. Powerful Negotiation Skills – Advanced Negotiations are a fact of life. Anyone who attempts to persuade another person of anything is negotiating. Whether they realize it or not, you negotiate for everything.
28. Public Speaking and Presentation Skills Public speaking is fundamental to success in professional and public life. This program will help participants create simple, clear and compelling presentations and deliver them effectively, whatever the situation.
29. Reporting and Presenting Skills Reporting skills are essential in various fields, including journalism, business, academia, and more. Effective reporting involves gathering, analyzing, and presenting information in a clear, concise, and engaging manner. This course aims to develop your reporting skills, whether you are a student, professional, or anyone seeking to enhance their ability to communicate information effectively.
30. Self and Time Management Effective self and time management are indispensable skills in today’s fast-paced world, where demands on our attention and productivity seem to multiply daily. Mastering these skills not only enhances personal efficiency but also plays a crucial role in achieving both short-term goals and long-term aspirations. Self-management involves understanding one’s priorities, strengths, and limitations, while time management is the art of allocating time wisely to maximize productivity and minimize stress. 
31. Strategic Thinking and Planning This introduction sets the stage for exploring the interconnected concepts of strategic thinking and planning, emphasizing their role in fostering resilience, innovation, and sustainable success. By cultivating these skills, individuals and organizations can navigate uncertainty with confidence, capitalize on opportunities with precision, and chart a course towards a prosperous future.
32. Stress and Time Management In the modern world, where deadlines loom large and expectations run high, the ability to effectively manage stress and time has become more than a skill—it’s a necessity for maintaining both productivity and well-being. Stress, often exacerbated by a sense of overwhelming tasks and responsibilities, can hinder performance and lead to burnout if not properly managed. Time, on the other hand, is a finite resource that must be allocated wisely to achieve goals and meet commitments without succumbing to the pressures of a fast-paced environment.
33. Stress Management Workshop In today’s dynamic and competitive world, stress has become an inevitable companion in our daily lives. Whether stemming from demanding work schedules, personal responsibilities, or unexpected challenges, the impact of stress can significantly affect our mental, emotional, and physical well-being. Recognizing and effectively managing stress is not merely a matter of personal comfort; it is essential for maintaining resilience and achieving optimal performance in all aspects of life.
34. Team Working This introduction sets the stage for exploring the dynamics and benefits of teamwork, highlighting its pivotal role in fostering creativity, problem-solving prowess, and organizational excellence. By embracing the principles of teamwork, individuals and groups can harness collective potential, overcome obstacles with agility, and achieve shared aspirations with enduring impact.
35. Telephone Skills for Business In an era where digital communication channels dominate, the telephone remains a crucial tool for personal and professional interactions. Mastering telephone skills is essential for ensuring effective communication, fostering positive relationships, and delivering excellent customer service. Whether in a customer service role, sales, or general business communications, proficient telephone skills can significantly impact the success of interactions and the overall perception of an organization.
36. Trade Finance Interconnected flows of supplies, parts and finished goods around the world make trade finance a critical part of today’s global economy. Even small businesses like coffee shops or dress makers rely on different suppliers around the world to provide them with the inputs necessary for their daily business. Everyone from a small to multinational business now has the ability to sell internationally due to advances in worldwide logistics networks, internet-based sales and rapid global payment systems.
37.  Train the Trainer This program focuses on developing all the essential skills required to enable those involved in the training of employees to do so in a professional and effective way.