Masterclass in Leadership and Management

Join Us on the PCI Learning & Development Journey > Specialist Business Management Programs > Masterclass in Leadership and Management

(Improved Management through Leading-Edge Strategies)

Introduction:

This fast-paced Masterclass in Leadership and Management training course provides an opportunity to stand back from the day-to-day pressures of managerial life and consider how best to cope with and thrive in an ever complex and changing future. Rather than covering all areas of management, the seminar focuses on those topics that many Management Professionals could benefit from in terms of their impact on their stakeholders and their careers.

This training seminar program will provide participants with a holistic view of their wider organizational and strategic context and give them the tools to have a meaningful impact on their organization’s effectiveness. Recruitment & Selection

Objectives:

These are an overview of objectives:

  • Become an agent for value-added change
  • Coach individuals and teams to achieve extraordinary goals
  • Select appropriate methods for measuring and managing performance
  • Be in tune with the team’s effectiveness and be able to turn morale around if and when necessary
  • Facilitate problem-solving groups that will deliver results on time and on budget
  • Develop employees to take more responsibility
  • Learn to use best-practiced strategies for influencing and motivating others

Impact:

Organizational Impact:

In sending delegates to this online training seminar, the organization will gain the following benefits:

  • Have a clear understanding of management essentials
  • Be better able to coach and improve productivity
  • Better understand their own strengths and weaknesses
  • Be more confident to take bold decisions
  • Have a better knowledge of dealing upwards in an organization
  • Return with renewed energy and passion for managing their team

Personal Impact

In attending this online training seminar, delegates will be able to:

  • Reflect on their own management style and identify areas for improvement
  • Learn how to influence those who are confronting positive change
  • Learn how to deal with difficult employees of all stripes
  • Learn to power your team to higher performance
  • Learn how to manage upwards as well as within your team
  • Learn how to motivate and create a culture of responsibility

Methodology:

This training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented.    A pre and post test/assessment will be provided to measure the learning and understanding in this course.

Target Audience:

This Management training seminar on The Competent Manager is designed for the following:

  • Functional Specialists who wish to prepare themselves for general management roles
  • Existing Managers, Supervisors, Team Leaders, Management Staff, wishing to gain a rounded view of best management practices
  • Middle-Senior Management Professionals wishing to update themselves on latest practices across a range of management topics

Course Content:

Day 1: The Manager as a Strategist

  • The purpose of organizations
  • Stakeholder Analysis
  • Motivation and the importance of context
  • The challenge of thriving in a VUCA world
  • More change is Coming and it’s Much Bigger and More impactful than you
  • Strategic performance drivers
  • The Physiology and Biology of Leadership
  • Strategy vs. Values: The greatest impact on performance

Day 2: The Manager as a Coach

  • Leadership, coaching and mentoring compared
  • Diagnosis and evaluation of personal leadership styles
  • Delegation, empowerment and the importance of trust
  • The Impact of Relationships on Trust
  • Impacting Performance by raising Expectations
  • Effective Coaching Meetings
  • Knowing what role to pay: sounding board, facilitator or advisor

Day 3: The Manager as Team Leader

  • Teamwork best practices
  • Creating a High-Performance Team
  • Empowerment and its Link to Performance
  • Team Decision Making: When and How to Achieve a Consensus
  • Performance Measurement
  • The 4 Stages of Team Development
  • Team-Building Techniques
  • Recognition and Reward

Day 4: The Manager as the Project Team Facilitator

  • Elements of successful projects
  • People dynamics in a project team as compared to a permanent team
  • Meetings: The #1 Time Waster
  • Reducing Meeting Times by 50% and more
  • The Role of the Facilitator
  • The 5 Types of Meetings
  • Creating an Agenda that Focuses on Process and Content
  • Dealing with Dysfunctional Meeting Behaviors
  • Encouraging Creativity and Innovation
  • Ensuring Accountability for Value Added Outcomes

Day 5: The Manager as Change Agent

  • The Challenge of Personal Change
  • Six Typical Reaction to Change
  • The Attributes of Effective Change Agents
  • Influencing Upward
  • Knowing Your Power and Leveraging it
  • The Importance of Humility and other Emotional Intelligence Skills
  • Knowing how to be Assertive without Appearing Aggressive