Leading and Managing Change

Introduction:

This course has been designed for Leaders to be a Change Catalyst and the management team who would like to develop and improve their change management skills. In particular, for managers who need to bring about organizational change through Innovation within their departments.

Who Should Attend:

• Managers & Supervisors
• Team Leaders & Team Members
• Professionals looking to enhance productivity

Course Objectives:

• Making Business Sense: Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
• Challenge the Comfort Zone! Embrace Change! Treating change not as something to be feared and resisted but as an essential element of the world to be accepted.
• The Right Attitude: Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are
• Let go! Recognize that before we can embrace the way things will be, we must go through a process of grieving, and of letting go of the way things used to be
• Seize the Right Opportunity: See change as an opportunity for self-motivation and innovation
• Emotionally Intelligent Change Management: List the steps necessary for preparing a change strategy and building support for the change by using the principles of emotional intelligence
• What needs ‘Change’? Use needed components to develop a change management and communications plans, and to list implementation strategies at workplace
• Lead the Change: Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Setting Clear and Consise Goals & Objectives: Master the use of SMART vs. SMARTER Goals and Objectives, and how to set clear Objectives that assist the whole planning process
• Create the Buy In: Understanding the importance and how to create commitment
• Tools, Methods and Techniques: Understanding and practising the tools, techniques, and methods to communicate a change and the decision making process

 Course Content:

• What is Change?
• 6 Rules for Successful Leadership
• A successful model for Real Change
• 8 Steps for Leading and Managing Change
• The Change Cycle?
• The Human Reaction to Change
• Change Behavior Styles
• Leading Change with Emotional Intelligence
• Adapting to Change
• Strategies for Dealing with Change
• Preparing for Change
• Gaining Support
• Making it All Worthwhile
• Bringing People to Your Side.
• Forcefield Analysis
• Mind Mapping

This course will include a video of the CEO presenting on flipchart the key learning points of Managing and Communicating Change, and key actions to develop in your role and your career. The aim is to greatly increase the learning outcomes.

Measurement of Progress

Each team member completing this course will complete a post questionnaire or test to measure level of understanding. Once a 75% and above success is achieved a successful completion certificate will be generated. Post training reviews will be provided either by a Video Conference or a report depending on the requirements set by the customer, which will monitor progress, and reflect on the learning, and positive feedback.