Powerful negotiations are an art that require more than tact and luck. The most successful negotiators can maintain command of the negotiation process, without falling victim to misunderstandings, and out-of-control emotions. ‘Powerful Negotiators’ will show you how to maintain awareness of yourself and your bargaining partner; to understand the cues that can lead to mutually amicable working relationships and win-win outcomes. Learn how to negotiate persuasively and influence others, while resolving disputes and disagreements effectively.
Course Objectives:
Course Outline:
An Introduction to Negotiation
What is Negotiation?
Negotiation: Some Practical Definitions
Identifying Opportunities for Negotiation
To Negotiate or Not; that is the Question
Negotiation and Conflict
Understanding Types of Negotiation
Negotiation: Attitudes and Approaches
Negotiation Styles
The Win-Win Approach to Negotiation
The Give/Get Principle of Negotiation
Conflict Resolution Styles
Characteristics of a successful Negotiator
Case Study: A Buy-Sell Negotiation
Laying the Groundwork
How to Easily prepare for a negotiation – Pre-Negotiation planning with precision)
Develop Powerful BATNAs
Identify your WAP, ZOPA
Identify which of the 5 styles of negotiation is best to use
Negotiation: The Process
Pre-Negotiation
Preparing to Negotiate
Collecting detailed Information
Negotiator’s guide to Preparation
During the Negotiation
Building Rapport
Understanding the other perspective
Bargaining
Closing
Post the negotiation
Follow-up
Sustaining the relationship
This course will include a video of the CEO presenting on flipchart the key learning points of Powerful Negotiation Skills, and key actions to develop in your role and your career. The aim is to greatly increase the learning outcomes.
Measurement of Progress
Each team member completing this course will complete a post questionnaire or test to measure level of understanding. Once a 75% and above success is achieved a successful completion certificate will be generated. Post training reviews will be provided either by a Video Conference or a report depending on the requirements set by the customer, which will monitor progress, and reflect on the learning, and positive feedback.