English
ArabicWe have designed our PCI Learning & Development experience to be easy to use and navigate but for any reason, you have any concerns or issues with any of the below processes, we have provided you with how to receive help if you have any problems, issues, or if you need any further information from the Team at PCI Learning & Development. The following are the key information and processes.
Help
| 1. Development Proposals, Subscriptions, logistics or Payment Terms and Options | Contact the CEO Paul Campbell at paul@pcild.comor the Operations Manager Cecille Reyes at cecille@pcild.com |
| 2. Website and Course Content for each level, including Pathways, Essentials, and Express courses | Contact the CEO and Senior Trainer Paul Campbell at paul@pcild.com or Tel: 00971 557469849 |
| 3. Completed course tests and Certification (Sent automatically by email or Printed and Posted on request) | Contact the CEO Paul Campbell at paul@pcild.com or the Operations Manager Cecille Reyes at cecille@pcild.com |
| 4. Senior Trainer Videos of key topics, demonstrating in a classroom format | Contact the CEO and Senior Trainer Paul Campbell at paul@pcild.com or Tel: 00971 557469849 |
| 5. Your Feedback is essential to us to maintain the highest standards of service | In the contact us pages of the website, please provide your feedback here, or send an email to us at support@pcild.com |
| 6. Zoom conference meeting with HR personnel to review employees’ progress and provide recommendations | Contact our Operations Manager Cecille Reyes at cecille@pcild.com or the CEO Paul Campbell at paul@pcild.com to schedule your online meeting to discuss your development proposal, or discuss the employee’s progress |
Frequently Asked Questions (FAQ)
Welcome to our FAQ page. We tried to provide answers to the most common questions. If after reading this page you still have any questions, please contact us, or send us a message and our Support team will be happy to answer any questions or provide any assistance required.
At PCI Learning & Development we focus on high impact content designed and delivered by highly qualified, experienced business trainers and subject matter experts.
During these challenging and changing times, we all understand that Training and Development is slowly transitioning back to the classroom whilst training budgets have been greatly reduced in most organizations. We understand that your employees’ development must not be stopped due to budget constraints, that companies need to continue to grow, and that the performance of their employees needs to be enhanced to ensure the achievement of strategic objectives and continuous growth.
It’s PCI Learning & Development’s pledge to continue to develop further high-quality, high-impact courses with a commitment that in the very near future we will offer courses not only in Business Management and Personal Development but also for example in HR, Finance, Healthcare and Technology and more.
PCI’s Founder and CEO also has exciting future growth plans to Franchise the successful PCI Learning & Development company, initially across the Middle East but then to the rest of the world in the longer term. If you are interested in joining us, and owning your own PCI Learning & Development business in the future, then get in touch with us through the site, or send an email to support@pcild.com
What are the key factors that we believe going forward you need from your Learning & Development provider? The following are some of the key factors we will provide your organization and employees:
- Economic flexibility with all learning platforms
- A multitude of courses for every level in your company
- Professional Accredited Programmes (CPD, ILM, etc)
- High-quality courses designed by senior trainers with business backgrounds
- Training videos of key topics, with demonstrations in a classroom format, as part of our Elearning platform
- Certification for every course successfully completed
OUR VISION:
“To provide cost-effective Learning & Development and Training solutions, with passion and creativity at the core of everything we do.”
OUR MISSION:
PCI Learning and Development strives to exceed your expectations through our quality of service, value for investment, varied course duration options and tailored content and delivery to positively impact your team’s performance via professionally accredited courses.
AT PCI IT’S ALL ABOUT LEARNING BY DOING AND HAVING FUN!
These details will be asked during the registration process.
You may ask the administrator or Support Team, or you can email us on Support@pcild.com.
Our company has been both designing and delivering innovative training materials for over a year.
We provide niche course packages and training materials that are highly effective and interactive.
Our targeted Business Management and Personal Development course topics have been very carefully developed, targeting specific skills and attitudes using innovative training models. Most of our training materials and course packages have been tried and tested by Senior Trainers with over 2 decades of experience and successfully delivered to professionals from Senior Managers to frontline employees.
PCI Elearning offers short courses in 3 duration and level groups etc.
We also offer very cost-effective specialist courses designed and delivered by highly qualified trainers with a business background. We also offer hundreds of Business and Personal Development courses in the classroom and online virtually.
Group course is face to face and group can be virtual. Interactive with the group. Individual is self-learning
When you purchase a training course package you will receive a professional successful completion certificate at the end of the course.
All courses will have a test or assessment to measure understanding. (The prepared tests for each course are designed to increase the learning and measure understanding. Each test will require a minimum 75% score success, once the score is achieved it will automatically generate a Successful Completion Certificate to the learner)
On the login page, you will find the option to lost password/ reset/forgot password.
You may ask the administrator or Support Team, or you can email us on Support@pcild.com.
You may ask the administrator or Support Team to reset the password and then to give you the new password, so you can log in to the Website or you can email us at Support@pcild.com.
Unfortunately, NO as this is strictly not available on the website.
You may ask the administrator or Support Team, or you can email us at Support@pcild.com.
You may ask the administrator or Support Team, or you can email us at Support@pcild.com.
12. I need more information about different courses, can someone help me to choose the good courses?
Absolutely YES! One of our Support Team will contact you for further information.
If you are having problem in Signing in, you may ask the administrator or Support Team or you can email us at Support@pcild.com.
Please click on register link at the top right to purchase the subscription.
If you are having problem in registration, you may ask the administrator or Support Team or you can email us at Support@pcild.com.
All Major Credit and debit cards. We accept Visa, MasterCard, Amex, Discover, JCB, Diner’s Club International, Debit, and PayPal
Certainly! Please contact our Support Team and we will send an invoice in your company’s name.
We take our customers’ security very seriously. We use a dedicated website security service that ensures our site is always free from malware or fraud attacks. To further protect your privacy and increase your security online, www.pcild.com does not store your credit card numbers or other financial details. Your credit card data is processed by the largest and safest payment processors online: PayPal