Emotional Intelligence EQ Leadership

ILM Recognised (City & Guilds)

Introduction:

This course will enable you to develop greater self-awareness and better self-management and control of your emotions and to understand how to interact better with others, both in your personal and work life. Studies show that Emotional Intelligence (EI) is a powerful key to effective leadership. This course will help you gain the ability to recognize and positively manage emotions in yourself and others in both 1:1 and group situations.

The course will deliver the in-depth knowledge and practical skills you need to ensure that you are an active, emotionally intelligent leader and to enhance your EI/EQ. You will also learn how to apply Emotional Intelligence to specific leadership situations to gain the authority and success you strive for and become a better leader.

Course Objectives:

  • Develop in-depth and accurate self-awareness
  • Ability to practice self-management and self-regulation
  • Develop better self-management and regulation of your emotions
  • Ability to have a positive influence on the emotions and motivations of others
  • Ability to build and develop cohesive, emotionally intelligent teams
  • Ability to create an atmosphere that fosters emotional intelligence
  • Develop an understanding of the psychology of leadership and how to apply this knowledge

Impact:

Organizational Impact:

The organizational benefits of their employees completing this course include:

  • More confident employees who can handle themselves more effectively
  • More effective and influential leaders
  • Improved teamwork and team-building skills through greater emotional intelligence techniques
  • Enhanced cooperation and reduced conflict through better relationship building skills
  • Building an emotionally intelligent work environment
  • More innovative and creative teams

Personal Impact:

Delegates will:

  • Develop an in-depth, accurate self-awareness
  • Be able to self-manage/self-regulate
  • Be able to understand, and have a positive influence on, the emotions and motivation of others
  • Be skilled in developing cohesive, emotionally intelligent teams
  • Be able to create an atmosphere that fosters emotional intelligence
  • Gain an understanding of the psychology of leadership and how to apply this in the workplace

Methodology:

This program will combine tutor-led presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the principles of emotional intelligence to the particular needs of their workplace. Pre and post-test assessments will be carried out to measure the levels of learning and understanding resulting from the program.

Target Audience:

Anyone who wants to create an emotionally healthy, productive workplace environment and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work.

Senior and junior managers and team leaders will particularly benefit from this program

Course Content:

Day 1

Introduction to Emotional Intelligence

  • Historical Roots of Emotional Intelligence (EI)
  • Emotional Quotient (EQ)
  • Understanding the 4 Pillars of EI
  • The importance of perception
  • Developing self-awareness through understanding your own and others’ personalities
  • Developing an openness to new ideas
  • Personal and team effectiveness

Day 2

The Psychology of Leadership

  • Holistic leadership
  • Understanding the impact of personality styles on teamwork
  • Optimizing our personality strengths
  • How to manage our emotional stress
  • High EQ leadership methodologies and skills

Day 3

Applying Psychology to Lead in an Emotionally Intelligent Way

  • Enhancing self-awareness
  • Empathy – increasing your level of social awareness
  • Delegating Tasks and Responsibilities
  • Managing yourself and your emotions
  • Leading others with empathy and EI
  • Influencing and inspiring people

Day 4

Building an Emotionally Intelligent Team Using Recognized Psychological Principles

  • Importance of EQ on team Eefectiveness
  • Motivating a high-performing team
  • Building unified teams
  • Stages of Human Development
  • EQ on building trusting relationships

Day 5

Communication for Successful Leadership

  • The psychology of persuasion
  • Creating an inspiring vision
  • How to flow and work effectively with people with different personality styles
  • Practicing leadership integrity
  • Developing personal and workplace action plan s