(Enhancing your Team Development, Emotional Intelligence, and Strategic Planning Techniques)
Introduction:
A management position requires the holder to perform a number of roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance and this course will equip you with these abilities.
Objectives:
These are an overview of objectives:
- Become an agent for value-added change
- Coach individuals and teams to achieve extraordinary goals
- Select appropriate methods for measuring and managing performance
- Be in tune with the team’s effectiveness and be able to turn morale around if and when necessary
- Facilitate problem-solving groups that will deliver results on time and on budget
- Develop employees to take more responsibility
- Learn to use best-practiced strategies for influencing and motivating others
Impact:
Organizational Impact:
In sending delegates to this training seminar, the organization will gain the following benefits:
- Have a clear understanding of management essentials
- Be better able to coach and improve productivity
- Better understand their own strengths and weaknesses
- Be more confident to take bold decisions
- Have a better knowledge of dealing upwards in an organization
- Return with renewed energy and passion for managing their team
Personal Impact
In attending this training seminar, delegates will be able to:
- Reflect on their own management style and identify areas for improvement
- Learn how to influence those who are confronting positive change
- Learn how to deal with difficult employees of all stripes
- Learn to power your team to higher performance
- Learn how to manage upwards as well as within your team
- Learn how to motivate and create a culture of responsibility
Methodology:
This training course will utilize a variety of proven learning techniques to ensure maximum understanding, comprehension, retention of the information presented. A pre and post test/assessment will be provided to measure the learning and understanding in this course.
Who would benefit from this course:
This training is designed for the following:
- Functional Specialists who wish to prepare themselves for general management roles
- Existing Managers, Supervisors, Team Leaders, Management Staff, wishing to gain a rounded view of best management practices
- Middle-Senior Management Professionals wishing to update themselves on latest practices across a range of management topics
Course Content:
Day 1: The Manager as a Strategist
- The purpose of organizations
- Stakeholder Analysis
- Motivation and the importance of context
- The challenge of thriving in a VUCA world
- More change is Coming and it’s Much Bigger and More impactful than you Think!
- Strategic performance drivers
- The physiology and biology of leadership
- Strategy vs. Values: The greatest impact on performance
Day 2: The Manager as a Coach
- Leadership, coaching and mentoring compared
- Diagnosis and evaluation of personal leadership styles
- Delegation, empowerment and the importance of trust
- Coaching case study: Understanding the goals
- The Impact of Relationships on Trust
- Impacting Performance by raising Expectations
- Effective Coaching Meetings
- Knowing what role to pay: sounding board, facilitator or advisor
Day 3: The Manager as a Team Leader
- Teamwork Best Practices
- Creating a High-Performance Team
- Empowerment and its Link to Performance
- Team Decision Making: When and How to Achieve a Consensus
- Performance Measurement
- The 4 Stages of Team Development
- Team-Building Techniques
- Recognition and Reward
Day 4: The Manager as the Project Team Facilitator
- Elements of successful projects
- People dynamics in a project team as compared to a permanent team
- Meetings: The #1 Time Waster
- Reducing Meeting Times by 50% and more
- The Role of the Facilitator
- The 5 Types of Meetings
- Creating an Agenda that Focuses on Process and Content
- Dealing with Dysfunctional Meeting Behaviors
- Encouraging Creativity and Innovation
- Ensuring Accountability for Value Added Outcomes
Day 5: The Manager as Change Agent
- The Challenge of Personal Change
- Six Typical Reaction to Change
- The Attributes of Effective Change Agents
- Influencing Upward
- Knowing Your Power and Leveraging it
- The Importance of Humility and other Emotional Intelligence Skills
- Knowing how to be Assertive without Appearing Aggressive